“In my time serving as a Business Representative/Recovery Coordinator at DC 35, Modern Assistance has proven to be a vital piece in getting my members the help they need when dealing with any mental health or substance use issues. Modern Assistance has provided my membership with confidential services including one on one and group mental health counseling, inpatient and outpatient substance use treatment, telehealth services, along with many other options to get my members the help that they need while also fostering a healthy and productive workforce. Modern Assistance offers our members personalized care from licensed clinicians to ensure my members feel supported both personally and professionally, tailoring to the unique challenges of our jobsites and addressing industry-specific stressors. They also provide culturally competent care for all who need it. Modern Assistance has empowered DC 35 by growing a culture of care, understanding, empathy, and support inside our membership, reducing absenteeism and growing our retention rate. I am grateful to have Modern Assistance as part of our Peer Support Team helping normalize conversations about mental health and addiction on the jobsite.

John Dowd

IUPAT (International Union Painters and Allied Trades Management Leadership)

Recovery Champion Director

“Mental health and substance use challenges touch many families in our communities, including our fellow Union brothers and sisters. Facing these issues head-on is not easy, but with the support of Modern Assistance and our Peer Support Team at DC 35, our members and their families never have to face them alone. I’m deeply grateful for this partnership, which delivers care when it matters most—building real, lasting relationships, not just tracking numbers. Modern Assistance makes it easy for our members to get the support they need. Every union can benefit from their care.

Christian Brennan

IUPAT DC 35

Business Manager / Secretary-Treasurer

“Our partnership with Modern Assistance has been invaluable. Their team responds quickly with professionalism and compassion, providing support our members can count on during their most difficult moments. We continue to be impressed by the wide range of services they offer. Their effectiveness and consistent reliability make them a trusted resource for our organization and the people we represent.

Shawn Ballard

IUOE Local 877

Vice President

“North Point Outdoors has greatly benefited from our Employee Assistance Program (EAP) through Modern Assistance Programs. This program helps employees address personal and work challenges, fostering a healthier, more resilient workplace. We've seen reduced stress, improved focus, and higher job satisfaction. The EAP shows we care about our people as individuals. As COO, I strongly endorse this program and recommend it to other organizations.

Andrew Pelkey

North Point Outdoors

Co-Owner and COO

“With Modern Assistance Programs, they’re here to lift members and their families up—reminding them that they’re survivors, not victims—and giving them the support they need to reach their full potential.

Jeff Saliba

Local 6 Heat and Frost Insulators

Business Manager

“The men and women of Ironworkers Local 7 are some of the most dedicated and hardworking people you'll find anywhere. They show up every day to work high atop buildings with no walls or floors, no matter how cold or hot it gets. They know pressure and they can handle it. Still, even the toughest among us need support sometimes. Our partnership with Modern Assistance has been nothing short of lifesaving. I'm proud of our members who have courageously reached out for help, and grateful to Modern Assistance for always answering the call.

Vin Coyle

Ironworkers Local 7

Business Manager

“Modern Assistance has been a wonderful addition to our benefits plan! The staff is extremely knowledgeable and helpful. I am continually impressed with the response time to member questions and services. I can always count on Modern Assistance to provide top tier service!

Gail Mills

Local 534

Fund Administrator

“Modern Assistance is not just offering immediate, cost-free, and flexible access to professional therapy, they are setting a new standard for employee support, demonstrating a profound commitment to the health of our employees. In a world where mental health is finally getting the attention it deserves, Modern Assistance is leading the way in making essential care a reality.

Theresa O’Connor

The Martignetti Companies

Benefits Administrator

“As the Business Manager of Local 12, I know my members and their families are getting the best help possible. I constantly have members tell me that Modern Assistance was the main reason for them overcoming mental health and substance abuse struggles. Modern Assistance makes it as easy as possible to seek help. Any union not using Modern Assistance is missing out.

James Vaughan

Local 12

Business Manager/Financial Secretary